Title:
Communications Manager needed in Nanaimo
Good words, written boldly on the back of my UBC
Marketing Club t-shirt are
"Nothing Happens Until Somebody Sells
Something.”
Professional Communications is essential to Nanaimo
going forward, it is desperately needed. There are people with World Class
training and experience involved with every aspect of our City. It is time to
put an equally high quality face on it. We have the high priced professionals
in Finance, IT, Engineering, Planning, Operations, Parks and Recreation.
Nanaimo is walking the walk; it’s time to step up and "talk the talk.
It is like a recent Candidate for Mayor I know who
started the campaign with hands folded and black & white photocopied
flyers. I quickly realized it was tacky, unprofessional and way below the
standard people expected. Investment in professional communications brought me
into the game. It does matter; it simply is not good enough to be good, looking
good is essential.
Negativity towards the City hiring a Communications
Manager exposes a lack of appreciation for professionalism in general - for why
we bother doing things right and not just "good enough"
I am a professional marketer and have been since my
UBC Commerce Marketing degree and work with IBM. It was as a marketing professional
in 1976 with Molson's that I was introduced to Nanaimo. That year we sponsored
the Nanaimo Amateur Golf tournament and (along with Mickey Mantle and Bob
Ueker) of the opening of Serauxman Stadium.
A big issue in the recent election was the lack of
"Transparency." For people to see what is going on, someone has
to get the information out - efficiently. Volume and accuracy demands skill
with a variety of tools and procedures. Like a surgeon who has to get it right
for the patient to live, we need someone that can connect with the community in
a timely and accurate manner in order for Nanaimo to live and grow. It is
a complex, sophisticated and at times just boring, hard work job. It has to be
done and done right. It’s not about "PR", not about
"spinning", it’s about moving information when and where it’s needed,
quickly and accurately.
Nanaimo has issues - money, control, waste, land
use, culture, parks etc, etc. Like any marriage with issues - a mediator,
consultant or "councilor" will first and foremost suggest steps to
improve "communications". Well, let’s take a lead from life, if
nowhere else and give it try. The top three positions in the City are accountants;
let’s have a little balance. I want a salesman to run the world too.
I believe we have enough staff at our City, and if we are going to spend ANY more monies, a core review is where we will get the most bang for our buck. We have a communications department already, it is called Information Technology, backed by every other department. Most complaints about transparency (word of the decade) relates to the misunderstanding of what 'in camera' meetings are all about. Let us get a core review done and have our current departments step up a notch and help the general public be more aware of what they are doing. Have a quarterly report with tidbits on what departments do and how, or better yet, put that information EASILY readable on the CITY website or facebook page and twitter about it.
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